Keep it civil, do not flame or bait other users. If you notice anything illegal or inappropriate being discussed, contact an administrator or moderator.
Users won't be banned just because someone requests it. All bans are permanent and follow all IP addresses that the user ever used forever. There is no way to remove a ban once placed, and banning a single user account can result in hundreds of people being unable to access the site if they receive one of that user's old IP addresses, so we're very careful about banning users and usually won't do it without giving them several warnings first to stop.
Flag their hurtful comments for deletion and the moderation team will review them to determine if they violate our commenting guidelines (gelbooru.com/index.php?page=wiki&s=view&id=207), and if they do we will contact the user and instruct them to stop. Please be aware that if their comments don't violate the commenting guidelines, we can't do anything about them.